Infant Seats
Chaperone
Problem #1: models E9L692J, E9L692K, E9L692L, & E9L692M made 9/1/10-4/30/11. The harness adjuster may detach from the shell. Should it detatch the harness straps will not properly secure the child resulting in increased risk of injury in a crash. IF the harness adjuster on your Chaperone Infant Car Seat detaches, discontinue use of the product immediately and contact Britax. Call: 888-427-4829 for a remedy kit including a harness adjuster clip & instructions for properly installing it. Click here to download a PDF file on how to repair your Britax seat once the new parts are recieved. Problem #2: models E9L69N9, E9L69P2, E9L69P3, & EL69P5 made 4/09-5/10. Chest clip is brittle & may break causing sharp edges/choking hazard. Call: 888-427-4829 for instructions & new chest clip. If chest clip is broken, remove chest clip & any fragments. Contiue to use seat until replacement chest clip is installed.
Companion
Problem #1: All Models made pre-11/1/07. Clarification campaign to update users guide; clarify height; & inner buckle strap position. Use inner buckle position for infants under 11 lbs. Once child reaches 11 lbs. move to outer position for remainder of use with that child. Child exceeds height requirement when top of head is less than 1 inch from top of seat or height exceeds 30 inches. Call: 888-427-4829 for instructions & labels. Problem #2: Model E9L14 made 10/31/03-6/6/04. Tabs on bottom of carrier may not be properly seated. If not properly seated carrier may rotate too far in crash increasing risk of injury. Call: 888-427-4829 for inspection instructions. If unit is affected, use carrier without base until replaced.
Convertible Seats
Advantage
model E9022 made 3/5/01-7/26/01. Problem: Tether bracket may separate from seat in crash. Destroy!
Boulevard
Model E9L57 made 3/1/06-8/1/06. Problem: In crash, tether hook may open/break & release when used forward facing for child over 50 lbs. If tether breaks, seat may move from upright to reclined position increasing risk of injury. Do not use tether for child over 50 lbs. Call: 888-427-4829 for new manual & labels.
Decathlon
Model E9L47 made 2/12/05-7/31/07. Problem: When adjuster strap is pulled from an extreme side angle, push button housing may separate from shell. Allowing adjuster to move out of position so harness may become difficult to tighten properly. Call:888-427-4829 to request push rivet fasteners to secure adjuster to housing.
Marathon
Problem #1: Model E9L06, E9W06 & E906 made 5/23/06-7/28/06. Only seats with lot number “KGR 01 A” stamped on tether hook are affected. Tether hook may open & release, when used for a child weighing more than 50 lbs, allowing child to move too far forward. Discontinue use of tether for child over 50 lbs until replacement is installed. Note: Tether should only be used beyond 50 lbs if vehicle manufacturer allows tethering above this weight. Call: 888-427-4829 for tether hook & “DO NOT USE” label. Problem #2: Model E9L06 made pre-7/24/04. Adjustment strap may slip & allow harness to loosen. Call: 888-427-4829 for new strap. Until replaced, check slippage by pulling on harness without lifting release lever. If harness loosens do not use seat until fixed.
Roundabout
Model 161 made 1/13/99-3/14/99. Problem: Shell may be molded incorrectly allowing too much forward head movement. Destroy!
Wizard
Model E9L07 made pre-7/24/04. Problem: Adjustment strap may slip & allow harness to loosen. Call: 888-427-4829 for new strap. Until replaced, check slippage by pulling on harness without lifting release lever. If harness loosens do not use seat until fixed. Click here to download a PDF document on how to repair your Britax seat once the new parts are recieved
Forward Facing Only Seats
Freeway
model 101 made 6/1/96- 4/18/97. Problem: Buckle can be opened by lifting up on push button. Destroy!
Husky
Problem #1: Model E9L30 made pre-7/24/04. Adjustment strap may slip & allow harness to loosen. Call: 888-427-4829 for new strap. Until replaced, check slippage by pulling harness without lifting release lever. If harness loosens do not use seat until fixed. Problem #2: All models & manufacture dates. Use of long (serpentine) belt path w/ lap only belt allows too much forward head movement. Call: 888-427-4829 for new labels & instructions. Click here to download a PDF document on how to repair your Britax seat once the new parts are recieved
Regent Problem #1: Advisory model beginning E9L39 made pre-6/18/07. Seat & instructions have been modified to enhance performance. Call: 888-427-4829 for instructions, label, longer LATCH strap & slip-resistant strips. Use long belt path for 22-40 lbs. & short path for 40-80 lbs. Recline bar required for ALL installations. Problem #2: Recall model E9L3998 made 12/18/06-1/18/07 with Classic fabric. Incorrect warning label on cover. Call: 888-427-4829 for new pad. Click here to download a PDF document on how to repair your Britax seat once the new parts are recieved.
For Problem #1: Britax conducts ongoing development testing on their products. When developing a new molding tool for the Regent shell, they introduced features that improved the performance of the products made with the new tool, over those made with the older tools. The product made with the older tools did meet the requirements of FMVSS No. 213, but Britax felt that providing the components (anti-skid strips) and new installation routing instructions would help current owners achieve the same enhanced performance.
Super Elite
Problem #1: Model E9031 all dates. Harness adjuster may stick causing webbing to slip & harness to loosen. Call: 888-427-4829 for adjuster strap guide. Until repaired check harness is secure before use. Problem #2: Model E9031 made 4/25/01-2/15/02. Too much forward head movement in crash without HUGS harness system. Call: 888-427-4829 for replacement harness/comfort pads.
Traveler Plus
Model E9L32 made pre-7/24/04. Problem: Adjustment strap may slip & allow harness to loosen. Call: 888-427-4829 for new strap. Until replaced, check slippage by pulling on harness without lifting release lever. If harness loosens do not use seat until fixed. Click here to download a PDF document on how to repair your Britax seat once the new parts are recieved
Combination Seats
Frontier
Model E9L54E7, E9L54H6, E9L54H7, & E9L54M6 (black harness) made 4/1/08-9/14/08 , & E9L5490 (beige harness) made 4/1/08-9/17/08. Problem: When loosening harness by pulling on only one strap, straps may become detached from harness yoke (splitter plate) on back of seat causing child to be improperly restrained. Call: 888-427-4829 for repair kit containing plastic covers for harness yoke ends. Parent is instructed to always pull on both straps when loosening harness.